Support

1 Account & sign-in

If you can't sign in, double-check the email or phone number you originally signed up with — BlueJobz Contractors and BlueJobz Homeowners are separate accounts even if you use the same email for both. If you're not receiving a verification code by email or SMS, check your spam folder and confirm your number is entered correctly in the app.

To change your email, phone number, or profile details, go to Settings → Profile in the app. For anything Settings can't change, email us at the address above.

2 Billing & subscriptions

Contractor subscription plans (Essential, Premium, Enterprise) are managed from Settings → Subscription in the BlueJobz Contractors app. If you subscribed on the web, your subscription is managed through the account portal linked there. If you subscribed through the App Store or Google Play, manage or cancel it from your phone's own subscription settings (iOS: Settings → your name → Subscriptions; Android: Play Store → Payments & subscriptions).

BlueJobz Homeowners is free — there's no subscription or billing on that app.

3 Jobs, quotes & messaging

If a message, photo, or quote isn't sending, check your internet connection and try closing and reopening the app. If a contractor or homeowner isn't responding, you can follow up directly through in-app messaging — BlueJobz doesn't guarantee response times from other users.

4 Reporting a problem

To report a bug, a safety concern, or another user's behavior, email bluejobz2025@gmail.com with as much detail as you can — screenshots help a lot. For account or data privacy requests specifically, see our Privacy Policy.

5 Deleting your account

To delete your account and associated data, email bluejobz2025@gmail.com from the address on your account. We'll complete the request within 10 business days.

6 Contact us